Cancellation and Return Policy

Cancellation and Return Policy 

Effective Date: 05/01/2025 

At R H Technology, we strive to provide the highest quality products and services. We understand that circumstances may arise where cancellations or returns are necessary. This policy outlines the terms and conditions for cancellations and returns to ensure transparency and fairness for all parties. 

1. Cancellation Policy 

a. For Software Products and Services 

 Before Development Starts: Cancellations are permitted, and a full refund will be issued if the cancellation request is made before the project development begins. 

After Development Starts: Cancellations made after development has started will be subject to a deduction based on the amount of work completed. A detailed calculation will be shared with the client. 

b. For Ready-Made Software Solutions 

• Cancellations must be requested within 7 days of purchase.
• A refund will be provided only if the software license has not been activated or used. 

c. Subscription-Based Services 

• Subscriptions can be canceled at any time, but no refunds will be issued for the remaining subscription period. 
• The service will continue until the end of the current billing cycle. 

2. Return Policy 

a. Software Products 

• Due to the nature of software, returns are not permitted once the product has been downloaded, installed, or the license key has been activated.
• if a defect or issue is found, we will provide support to fix the problem or offer a replacement product if the issue cannot be resolved. 

b. Custom Development Projects 

• Custom-developed solutions are not eligible for return as they are tailored to client-specific requirements.
• In case of dissatisfaction, we offer post-delivery support to address and resolve concerns. 

3. Refund Policy 

Eligibility for Refunds 

• Refunds are provided only for eligible cancellations as per the above policy. 
• Refunds will not be issued for:   

            Change of mind after purchase.

            Misuse of the software or failure to follow installation instructions. 

            Delays caused by the client in providing necessary information or approvals. 

Processing Refunds 

• Approved refunds will be processed within 7-10 business days to the original payment method. 

4. How to Request a cancellation or Return 

To request a cancellation or return, please contact us at: 

Email: contact@rhtechnology.in 

Phone: +91-8983839143 

Include the following details in your request: 

• Order ID or Invoice Number 
• Reason for Cancellation or Return 
• Supporting documents or screenshots (if applicable)  

5. Contact Us 

If you have any questions or need clarification regarding this policy, feel free to reach out to us: 

Email: contact@rhtechnology.in  

Phone: +91-8983839143 

Address: C-31, Raghvendra Excellency Geeta Nagar, Solapur 413005 

Note: 

This policy is subject to change without prior notice. Please review it periodically for updates.